Government working on tougher consumer protection law


  • A new consumer protection law is on the anvil to crack down on misleading advertisements and simplify the grievance redressal mechanism.
  • A a two-day international conference on Consumer Protection for East, South, Southeast and Asian nations was held recently.
  • India’s consumer protection traditions dated back to 2,500 years. Laws existed even in the Vedic period to prevent unfair trade practices and adulteration of products

About the conference:

  • The conference is being organised by the Department of Consumer Affairs, Government of India and the United Nations Conference on Trade and Development (UNCTAD).
  • The theme is “Empowering Consumers in New Markets”.
  • 22 countries from East, South and South-East Asia are participating in this conference.

About the New Proposed Law:

  • The new law will replace the Consumer Protection Act, 1986, and is in line with the revised UN guidelines on consumer protection.
  • It is currently with the Cabinet Secretariat and will be placed before the Cabinet for consideration soon.
  • The proposed Act lays great emphasis on consumer empowerment.
  • Stringent provisions are proposed against misleading advertisements.
  • A Central Consumer Protection Authority with executive powers will be constituted for quick remedial action.

Steps taken:

  • The new Real Estate law, new Bureau of Indian Standards (BIS) Act, the Ujjwala scheme and direct benefit transfers as steps taken to empower consumers.
  • The new Goods and Services Tax was one of the key consumer-friendly reforms.  The GST would benefit consumers in the long run as prices would come down because of competition among manufacturers.


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